Thymora – The Essence of Thai Botanicals (“we”, “us”, or “our”) highly values the protection of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect your personal information when you register for an account, place an order, subscribe to our newsletter, or contact us. The information we may collect includes:

Personal Details: First name and last name.

Contact Information: Email address, phone number (including WhatsApp and Line ID), shipping address, and billing address.

Transaction Data: Order details and payment information (we do not store your credit card details directly; they are processed securely through our payment service providers).

Technical Data: IP Address, browser type, website usage data (Cookies), and information about the device you use to access our website.

2. How We Use Your Information

We use your personal data for the following purposes:

Service Provision: To process your orders, deliver products, and notify you of your shipping status.

Communication: To respond to inquiries, provide after-sales service, and send important updates regarding your orders.

Marketing (with your consent): To send you promotions, newsletters, special campaigns, and updates on new Thymora products that may interest you.

Service Improvement: To analyze data in order to improve our website, user experience, and product offerings.

3. Disclosure of Personal Data

We will not sell or rent your personal information to third parties. However, we may share your data when necessary, under the following circumstances:

Third-Party Service Providers: We may share information with trusted partners such as shipping/courier companies, payment gateways, and IT service providers who act on our behalf to fulfill your orders.

Legal Requirements: We may disclose your information if required to do so by law, legal processes, or in response to lawful requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

5. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

To request access to and obtain a copy of your personal data.

To request the correction of inaccurate or outdated information.

To request the deletion or destruction of your personal data.

To object to or restrict the processing of your data.

To withdraw your consent for receiving marketing communications (Unsubscribe) at any time.

6. Use of Cookies

Our website uses cookies to enhance functionality and remember your preferences. You can adjust your browser settings to refuse cookies; however, please note that doing so may affect the performance and functionality of certain features on our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the new policy on our website or via email.

8. Contact Us

If you have any questions, feedback, or wish to exercise your rights regarding your personal data, please contact us at:

Thymora – The Essence of Thai Botanicals.

Email: thymora.official@gmail.com

Tel: +66 93 338 2829

WhatsApp: +66 93 338 2829

Line ID: @thymora